Independent reviews by Customer Alliance

Customer Alliance is an independent review provider for businesses, helping them collect authentic customer feedback. This Review Certificate bridges the trust gap between businesses and you – the customer.

How does the review process work?
Our questionnaire is sent to all customers; which means, every single review here was submitted by a real customer and was not manipulated.

What is the Customer Satisfaction Index?
The Customer Satisfaction Index offers an average rating based on all guest feedback. It shows you how happy the customers were with the business. 100% represents the highest possible score.

Our Customer Satisfaction Index

89%

3277 reviews on 13 portals

Average rating

Customer Alliance 89%
Agoda 78%
Booking.com 85%
Expedia 82%
Facebook 92%
Google 88%
HolidayCheck 93%
Hotel.de 87%
Hotels.com 84%
HRS 68%
Pages Jaunes 90%
Petit Futé 80%
Yelp 70%

Rating criterias

4.41 / 5
Room
4.4  / 5
4.6 / 5
Location
4.6  / 5
4.61 / 5
Cleanliness
4.6  / 5
4.6 / 5
Staff friendliness
4.6  / 5
3.95 / 5
Price
4  / 5
4.57 / 5
Breakfast
4.6  / 5
4.42 / 5
Restaurant
4.4  / 5
4.21 / 5
Bar
4.2  / 5
  • Room

    5  / 5
    5 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Restaurant

    4  / 5
    4 / 5

  • Bar

    4  / 5
    4 / 5

  • Room

    4  / 5
    4 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    4  / 5
    4 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Room

    5  / 5
    5 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    4  / 5
    4 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    3  / 5
    3 / 5

  • Restaurant

    3  / 5
    3 / 5

  • Bar

    4  / 5
    4 / 5

  • Room

    4  / 5
    4 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Room

    4  / 5
    4 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    3  / 5
    3 / 5

  • Breakfast

    4  / 5
    4 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Bar

    4  / 5
    4 / 5

  • Room

    5  / 5
    5 / 5

    Perfect for my needs

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

    Always very helpful and friendly

  • Price

    3  / 5
    3 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Bar

    5  / 5
    5 / 5

  • Room

    5  / 5
    5 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Bar

    4  / 5
    4 / 5

  • Room

    5  / 5
    5 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Bar

    4  / 5
    4 / 5

    No sherry available !!

  • Room

    5  / 5
    5 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    1  / 5
    1 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Restaurant

    4  / 5
    4 / 5

  • Bar

    4  / 5
    4 / 5

  • Room

    4  / 5
    4 / 5

    belle vue, juste pas si facile pr langer le bebe. Pte pièce annexe parfaite pr lui.

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    5  / 5
    5 / 5

    le café, très jus de chaussette..

  • Restaurant

    5  / 5
    5 / 5

  • Bar

    5  / 5
    5 / 5

  • Room

    5  / 5
    5 / 5

  • Location

    4  / 5
    4 / 5

    Carpet in corridors could benefit from refreshing

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

    Exceptional service from all staff - much appreciated that everyone takes the time to say hello

  • Price

    3  / 5
    3 / 5

    Prices have increased over the years - acceptable given the high service and quality maintained. Would be interesting to offer more benefits for loyal customers (e.g I have been a regular client for over 16 years but this does not bring any special benefits as have only visited once over last four years ...)

  • Breakfast

    5  / 5
    5 / 5

    Good choice, fresh, friendly and relaxed

  • Restaurant

    5  / 5
    5 / 5

    Would be interesting to expand on a lighter menu - I have in the past stayed for a week and whilst the food is excellent it is tempting to over eat.. a lighter offer (eg salads, one dish) would be appreciated as an alternative

  • Bar

    5  / 5
    5 / 5

  • Room

    5  / 5
    5 / 5

  • Location

    5  / 5
    5 / 5

    Easy access to beach and to intra-muros. Extremely quiet.

  • Cleanliness

    5  / 5
    5 / 5

    Spotless

  • Staff friendliness

    5  / 5
    5 / 5

    Very consistent throughout and at every level.

  • Price

    5  / 5
    5 / 5

    Good value for the high level of service we get

  • Breakfast

    5  / 5
    5 / 5

    Great choice of dishes. I was happy to see that it was served in the Cap Horn, with great sea view.

  • Restaurant

    5  / 5
    5 / 5

  • Bar

    5  / 5
    5 / 5

  • Room

    5  / 5
    5 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Room

    5  / 5
    5 / 5

  • Location

    4  / 5
    4 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    4  / 5
    4 / 5

  • Price

    4  / 5
    4 / 5

  • Bar

    4  / 5
    4 / 5

  • Room

    4  / 5
    4 / 5

    Same room as last year while we did ask for a different one, just for a change....but very good anyway

  • Location

    4  / 5
    4 / 5

    calm and view on a pleasant garden , with a small terrace

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

    very open to yna request ( add a sheet, or blanket)

  • Price

    3  / 5
    3 / 5

    chheper through booming .combut the hotel tlad us this was not the best way to book :there was some discrimunation becaus of the booking throung Thalasso Passion which was not pleasant.....

  • Breakfast

    5  / 5
    5 / 5

    Very godd idea to have moved tjhe breakfeast roomto the back so that it is more convenient ( more space)

  • Restaurant

    3  / 5
    3 / 5

    Could be better and has been better....desrts look sophisticated but are not that good in terms of tase. main courses average....more salads would be agreeable

  • Bar

    5  / 5
    5 / 5

  • Room

    3  / 5
    3 / 5

  • Location

    1  / 5
    1 / 5

  • Cleanliness

    1  / 5
    1 / 5

  • Staff friendliness

    1  / 5
    1 / 5

  • Price

    1  / 5
    1 / 5

  • Breakfast

    1  / 5
    1 / 5

  • Room

    3  / 5
    3 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    4  / 5
    4 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    4  / 5
    4 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Bar

    4  / 5
    4 / 5

  • Room

    5  / 5
    5 / 5

    perfect for solo especially with a good bathroom

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    5  / 5
    5 / 5

    perfect at this time of the year ,with the discount very good deal

  • Breakfast

    5  / 5
    5 / 5

    very good quality of the food

  • Restaurant

    5  / 5
    5 / 5

  • Room

    4  / 5
    4 / 5

  • Location

    4  / 5
    4 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    4  / 5
    4 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    4  / 5
    4 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Bar

    3  / 5
    3 / 5

  • Room

    4  / 5
    4 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Bar

    5  / 5
    5 / 5

  • Room

    5  / 5
    5 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    5  / 5
    5 / 5

  • Breakfast

    4  / 5
    4 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Bar

    4  / 5
    4 / 5

  • Room

    4  / 5
    4 / 5

  • Location

    4  / 5
    4 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Bar

    3  / 5
    3 / 5

  • Room

    4  / 5
    4 / 5

  • Location

    4  / 5
    4 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    4  / 5
    4 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    4  / 5
    4 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Bar

    4  / 5
    4 / 5

  • Room

    2  / 5
    2 / 5

    Was a old room . But we had a reduction Socutera was ok

  • Location

    3  / 5
    3 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    5  / 5
    5 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Bar

    5  / 5
    5 / 5

  • Room

    4  / 5
    4 / 5

  • Location

    4  / 5
    4 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    4  / 5
    4 / 5

  • Price

    3  / 5
    3 / 5

    Could be cheaper, the room prices itselfs are quite high.

  • Breakfast

    4  / 5
    4 / 5

  • Restaurant

    4  / 5
    4 / 5

  • Bar

    3  / 5
    3 / 5

    too many dogs, some times lying even in the chairs ant then the next person who is sitting there habe all the hairs and other parasite on its clothes.

  • Room

    4  / 5
    4 / 5

  • Location

    4  / 5
    4 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    3  / 5
    3 / 5

  • Breakfast

    4  / 5
    4 / 5

    .

  • Restaurant

    4  / 5
    4 / 5

  • Bar

    5  / 5
    5 / 5

    Xx

  • Room

    3  / 5
    3 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    4  / 5
    4 / 5

  • Restaurant

    4  / 5
    4 / 5

  • Room

    5  / 5
    5 / 5

  • Location

    4  / 5
    4 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    4  / 5
    4 / 5

  • Restaurant

    4  / 5
    4 / 5

  • Bar

    4  / 5
    4 / 5

  • Room

    4  / 5
    4 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    4  / 5
    4 / 5

  • Restaurant

    3  / 5
    3 / 5

  • Bar

    4  / 5
    4 / 5

  • Room

    5  / 5
    5 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Bar

    5  / 5
    5 / 5

  • Room

    4  / 5
    4 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    3  / 5
    3 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Room

    4  / 5
    4 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

    Concierge was extremely helpful and friendly and front desk staff was excellent too.

  • Price

    2  / 5
    2 / 5

    Extremely expensive, and we're unconvinced it was a good rapport qualité-prix.

  • Breakfast

    5  / 5
    5 / 5

    Food and view outstanding; staff attentive.

  • Restaurant

    1  / 5
    1 / 5

  • Bar

    3  / 5
    3 / 5

    Beautiful view and excellent drinks, but the staff seemed distracted and unattentive.

  • Room

    5  / 5
    5 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    4  / 5
    4 / 5

  • Room

    4  / 5
    4 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    4  / 5
    4 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Bar

    5  / 5
    5 / 5

  • Room

    5  / 5
    5 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    4  / 5
    4 / 5

  • Price

    4  / 5
    4 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Room

    4  / 5
    4 / 5

    Separate shower preferred. In the bath you have to stand really close to the wall to stand under the shower.

  • Location

    4  / 5
    4 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Room

    5  / 5
    5 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    5  / 5
    5 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Bar

    5  / 5
    5 / 5

  • Room

    3  / 5
    3 / 5

    decor that of a Hampton Inn

  • Location

    5  / 5
    5 / 5

    beautiful location; yards from the beach.

  • Cleanliness

    5  / 5
    5 / 5

    Staff attention to detail

  • Staff friendliness

    4  / 5
    4 / 5

  • Price

    2  / 5
    2 / 5

    Expensive no such thing as a deal! Lots of extras to watch out for.

  • Breakfast

    3  / 5
    3 / 5

    Average Food, little effort

  • Restaurant

    4  / 5
    4 / 5

  • Bar

    3  / 5
    3 / 5

    slow to be served

  • Room

    4  / 5
    4 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    4  / 5
    4 / 5

  • Price

    3  / 5
    3 / 5

  • Breakfast

    4  / 5
    4 / 5

  • Restaurant

    3  / 5
    3 / 5

  • Bar

    4  / 5
    4 / 5

  • Room

    4  / 5
    4 / 5

  • Location

    4  / 5
    4 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    4  / 5
    4 / 5

  • Price

    3  / 5
    3 / 5

  • Bar

    1  / 5
    1 / 5

  • Room

    5  / 5
    5 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Bar

    5  / 5
    5 / 5

    We love the piano and nibbles!

  • Room

    3  / 5
    3 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    3  / 5
    3 / 5

  • Breakfast

    5  / 5
    5 / 5

    wonderfull

  • Bar

    5  / 5
    5 / 5

  • Room

    5  / 5
    5 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    5  / 5
    5 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Room

    3  / 5
    3 / 5

    Nice room, but strong smell of sausage during all the stay!

  • Location

    5  / 5
    5 / 5

    Well-located

  • Cleanliness

    3  / 5
    3 / 5

    More or less clean, some pubic hair on bathroom walls

  • Staff friendliness

    4  / 5
    4 / 5

    Okay

  • Price

    4  / 5
    4 / 5

    Okay in general, but the room could be cleaner

  • Breakfast

    4  / 5
    4 / 5

    Very difficult to see, what is kasher

  • Bar

    5  / 5
    5 / 5

    The piano player is really excellent

  • Room

    4  / 5
    4 / 5

  • Location

    4  / 5
    4 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    4  / 5
    4 / 5

  • Price

    3  / 5
    3 / 5

  • Breakfast

    3  / 5
    3 / 5

  • Restaurant

    4  / 5
    4 / 5

    La Terrasse

  • Bar

    4  / 5
    4 / 5

  • Room

    4  / 5
    4 / 5

  • Location

    4  / 5
    4 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    4  / 5
    4 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    4  / 5
    4 / 5

  • Bar

    4  / 5
    4 / 5

  • Room

    5  / 5
    5 / 5

  • Location

    4  / 5
    4 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    4  / 5
    4 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Restaurant

    4  / 5
    4 / 5

  • Room

    5  / 5
    5 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Bar

    5  / 5
    5 / 5

  • Room

    4  / 5
    4 / 5

    355

  • Location

    4  / 5
    4 / 5

    good

  • Cleanliness

    4  / 5
    4 / 5

    good

  • Staff friendliness

    4  / 5
    4 / 5

    excellent

  • Price

    3  / 5
    3 / 5

    getting rather pricey

  • Room

    4  / 5
    4 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    4  / 5
    4 / 5

  • Room

    4  / 5
    4 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    3  / 5
    3 / 5

    My only comment on breakfast was I'm sure I was told at check in,it's included but turns out it wasn't and at €23 each for more or less continetial is quite steep. Cld be my error tbf as my French is average at best

  • Bar

    4  / 5
    4 / 5

    Poor food bar menu

  • Room

    5  / 5
    5 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    5  / 5
    5 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Room

    4  / 5
    4 / 5

  • Location

    4  / 5
    4 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    4  / 5
    4 / 5

  • Restaurant

    4  / 5
    4 / 5

  • Bar

    4  / 5
    4 / 5

  • Room

    5  / 5
    5 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

    Can't remember everyone's names, but each and every member of your staff were very friendly snd helpful. From the bellmen to the maids everyone was wonderful.

  • Price

    5  / 5
    5 / 5

  • Bar

    5  / 5
    5 / 5

  • Room

    5  / 5
    5 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Bar

    4  / 5
    4 / 5

  • Room

    4  / 5
    4 / 5

    Bath and wash hand basin plug mechanism broken. Bath looked a bit grubby but that was due to age/staining.

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Room

    4  / 5
    4 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

    Very friendly excellent behavior

  • Price

    4  / 5
    4 / 5

  • Breakfast

    4  / 5
    4 / 5

  • Restaurant

    4  / 5
    4 / 5

  • Room

    3  / 5
    3 / 5

  • Location

    4  / 5
    4 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    4  / 5
    4 / 5

  • Price

    4  / 5
    4 / 5

  • Breakfast

    4  / 5
    4 / 5

  • Restaurant

    3  / 5
    3 / 5

  • Bar

    3  / 5
    3 / 5

  • Room

    4  / 5
    4 / 5

    Heat should be able to be turned off, it was too hot at night.

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    5  / 5
    5 / 5

  • Breakfast

    4  / 5
    4 / 5

    I ordered hard boiled egg and got soft boiled. Cereal choice on diet menu uninteresting. I hate muesli but had to eat it every day. Special K is lighter.

  • Restaurant

    2  / 5
    2 / 5

    4th visit, 1st time I was disappointed in the food. My lobster wasn't fully cooked and the waitress made no attempt to rectify even though she rightly guessed that it wasn't cooked and I was still charged for it. Filet of sole on Saturday night was overcooked and rubbery and then it was on the menu again Monday night! This time there were no oysters offered as entrées. I really didn't feel like there was much imagination in the diet menu.

  • Room

    3  / 5
    3 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    4  / 5
    4 / 5

  • Price

    3  / 5
    3 / 5

  • Breakfast

    4  / 5
    4 / 5

  • Bar

    4  / 5
    4 / 5

  • Room

    5  / 5
    5 / 5

    Very large despite warning it was going to be too small for us and our baby (And dog!)

  • Location

    5  / 5
    5 / 5

    Perfect and close to the centre of St malo

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

    All staff were very attentive and helpful.

  • Price

    4  / 5
    4 / 5

  • Breakfast

    5  / 5
    5 / 5

  • Restaurant

    5  / 5
    5 / 5

  • Bar

    4  / 5
    4 / 5

    The staff seemed understaffed and in a rush.

  • Room

    5  / 5
    5 / 5

  • Location

    5  / 5
    5 / 5

  • Cleanliness

    5  / 5
    5 / 5

  • Staff friendliness

    5  / 5
    5 / 5

  • Price

    4  / 5
    4 / 5

  • Restaurant

    2  / 5
    2 / 5

  • Bar

    2  / 5
    2 / 5

    Very small drinks

  • Room

    4  / 5
    4 / 5

  • Location

    4  / 5
    4 / 5

  • Cleanliness

    4  / 5
    4 / 5

  • Staff friendliness

    3  / 5
    3 / 5

  • Price

    3  / 5
    3 / 5

  • Breakfast

    3  / 5
    3 / 5

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